Helpdocs Knowledge Base

Updated 2 months ago by Michael Alon

Overview

Gainsight PX tracks users outside your product for greater visibility, one example would be your knowledge base website.

Enabling Gainsight PX tag on helpdocs is pretty straightforward, just add the product tracking code to the Gainsight PX adapter defined under your helpdocs integration settings:

By default you'll see page views of these docs under the user activity. You can also use URL rules in your product-mapper to track areas or specific docs pages.

For more information visit: https://www.helpdocs.io/integrations/


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