Let's Get Installed

7 articles

The Configuration Checklist - Standard

Welcome to Aptrinsic! Although the initial installation should be straight-forward, we’ve put together this checklist to make it dead simple. Steps Overview Step 1: Create your Product Definition a...

Updated 1 week ago by Angelo Matheou

Use Segment

Use the following steps to configure your Segment subscription to integrate with Aptrinsic. Begin by gathering two keys from your segment.com admin screens — you will use those keys to build a URL ...

Updated 1 month ago by Angelo Matheou

IFrame Support

Gainsight PX support IFrame under multiple setup modes. Application that uses multiple IFrames and controls all of them. Application is running as a tenant IFrame under a different application. Appli…

Updated 1 month ago by Michael Alon

Install Gainsight PX tag in Salesforce apps

Install Gainsight PX tag in Salesforce apps. Installing the tracking code in a Salesforce app running in an iframe requires a different initialization function and passing the iframeModeEnabled param…

Updated 1 month ago by Michael Alon

Using Google Tag Manager

If you do not already have a Google Tag Manager Container setup for your website and product, follow these directions: ( https://support.google.com/tagmanager/answer/6103696?hl=en ). Now that your ...

Updated 5 months ago by Angelo Matheou

General FAQ

Why am I Locked into the Products Setup Page? Your Gainsight PX subscription has not yet detected any of your application's users/events. This means that initial installation is not yet complete. Fol…

Updated 1 week ago by Angelo Matheou

Browser Compatibility / Supported Browser List

Browser Compatibility / Supported Browser List. This article provides a list of browser's which are compatible for Gainsight PX. Name : Gainsight PX App Browser Compatibility Browser Supported Versio…

Updated 3 weeks ago by Neelam